Sales Support Specialist

Job Description: 
Department: Sales                                                                                       Type of Employment: Full-Time 
Reports To: Corporate Sales Manager                                                       Wage Type: Salary  
Location: Remote 
 
Job Purpose:  
The purpose of this position is to support Sinclair Tractor Wholegoods performance by delivering centralized sales and pricing support through the Support Center. This role serves as a subject matter expert on John Deere wholegoods, pricing, and programs, ensuring consistency, accuracy, and compliance with Sinclair standards.  
 

• Provide centralized wholegoods sales support through the Sinclair Tractor Support Center, serving internal sales teams and customers via phone, email, and digital channels 
• Build, manage, and deliver accurate equipment quotes, including configurations, pricing, financing options, incentives, and manufacturer programs 
• Ensure pricing and quoting align with program guidelines, dealership policies, and margin objectives 
• Act as a subject matter expert on wholegoods equipment, applications, and configurations across agricultural, turf, and application equipment lines 
• Support field sales representatives by assisting with deal structuring, equipment selection, and competitive positioning 
• Oversee used and new wholegoods inventory performance, including monitoring turns, aging, availability, and margin metrics 
• Analyze inventory and sales data to identify trends, risks, and opportunities; provide insights and recommendations to leadership 
• Participate in AI foundation and digital enablement initiatives focused on improving quoting accuracy, inventory visibility, and analytical capabilities 
• Collaborate with corporate leadership, sales management, finance, and operations teams to support enterprise-level sales strategies 
• Deliver a high level of customer service over the Support Center, ensuring timely responses, issue resolution, and professional communication 
• Maintain working knowledge of John Deere systems, tools, and reporting platforms to support quoting, pricing, and inventory management 
• Stay current on John Deere programs, market conditions, and competitive activity to support informed sales and pricing decisions 

Qualifications: Experience, Education, Skills and Knowledge: 

• Five or more years of successful sales experience in agricultural equipment, or hands-on experience working with related equipment, strongly preferred 
• Strong knowledge of agricultural, application, and turf equipment, as well as farming and operational practices 
• John Deere knowledge is strongly preferred but not required  
• Background or experience with corn, soy, and hay operations preferred 
• Proficient in standard desktop applications, including Microsoft Office and internet-based tools 
• Excellent customer relationship, communication, and presentation skills, both written and verbal 
• High School diploma or GED required 
• Bachelor’s degree in business, agriculture, or a related field preferred 
• Comfortable utilizing AI tools to support productivity and decision-making